Delivery and turnaround times

1. Products

Your order arrives in 2 to 4 working days. You choose how at checkout:

• bpost pick-up point: €5.95

• bpost to your door: €7.95

• Tondeuz round Brussels, every Wednesday: €5

• Tondeuz round Antwerp and nearby, every Friday: €5

• Pick up, by appointment: free

From €150 of products, delivery is free whichever option you choose. Delivery times are indicative.

2. Our own round

On Wednesdays we visit shops in Brussels ourselves, on Fridays in and around Antwerp. After your order you get an email with the day we come, and a short reminder the evening before.

Not in the shop that day? Send us a WhatsApp and we'll arrange something else.

3. Tracking

If bpost ships your parcel, you get an email with the tracking link. It's also in your account, with the order.

4. Salon furniture

Barber chairs and other furniture are too big for a parcel. We deliver and set them up by appointment, and call you first with the delivery price.

5. Repairs

You book a repair online with a €20 deposit (taken off the price). Is your shop near Brussels? We pick up your tool at the shop. Further away, you send it by post.

Once your tool is with us, you get an email. A repair takes 1 to 2 working days. If a part has to be ordered, we tell you right away.

When it's ready, you get another email. Your tool then comes back like a normal order: by bpost in 2 to 4 working days, on our round, or you pick it up. The delivery price is the same as for products. Repairs come with a 2-month guarantee.

6. Scissor sharpening

Sharpening costs €25 per scissor and takes 1 working day. Your scissors then come back like a normal order, at the same delivery price.

Have 8 scissors or more? We come and sharpen them at your shop. Pick a day on WhatsApp.

7. Custom hydro-dip designs

Hydro-dip can be booked soon. A design takes 3 working days, mostly so every layer of paint and clear coat can dry properly. Your tool then comes back like a normal order, at the same delivery price. Join the waitlist on the Services page and we'll email you as soon as it opens.

8. Closing days

When we're closed, you'll see it a week ahead at the top of the site. Customers who ordered recently get an email. Orders placed on those days ship right after.

9. Questions

Send us a WhatsApp or call 0465 52 90 21. Happy to help.